'Story point estimate' can't be updated - the field is missing from the issue view
Custom field' ('Story point estimate', or 'Estimated by') can't be updated - the field is missing from the issue view
Notice, this problem only exists for Team Managed projects.
Similar errors can occur when using Company manged projects and the solution is different. More information on this here:
'Story Points' can't be updated - missing screen association
'Story Points' can't be updated - field is missing from the issue type
Learn more about the differences between Team- and Company- managed projects in Jira.
This problem users solve on their own with support-built-in
By default ‘Team managed’ projects are set up so that the following fields are missing from the issue view:
‘Story point estimate’
‘T-short Estimate‘
When users try to save an estimate with these field ‘hidden’ the following error occurs:
{"errorText":"doPutAs Error invoking:
{\"value_\":\"/rest/api/3/issue/TST-4\"}
from Jira:
400 Bad Request Error Details:
{\"errorMessages\":[],\"errors\":
{\"customfield_10016\":\
"Field 'customfield_10016' cannot be set.
It is not on the appropriate screen,
or unknown.\"}} "}
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There is a quick solution to this problem
The solution is built-in
Step-by-step description:
Opening / saving an issue where
field is not available will show display the following warning / error | |
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Solving the problem - Adding fields to issue view | |
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4a. Add the following fields from the list on the right:
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4b. Once complete you will see the following notification pop up | |
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See the video how this is done | |
If not, then contact Smart Guess support. |
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